General Terms and Conditions (GTC)
§ 1 scope
I) The following general terms and conditions apply to all contracts and other services between S. Devic & M. Kalt – LikesAndMore GbR , Lupinenweg 3, 63075 Offenbach am Main, Hessen, Germany – hereinafter referred to as the ” seller ” – and a consumer in their version valid at the time of the order.
II) a) ” Consumer ” in the sense of the following regulations is any natural person who concludes a legal transaction for a purpose that can neither be attributed to their commercial nor independent professional activity.
b) ” Entrepreneur ” is any natural or legal person or a legal partnership who, when concluding a legal transaction, is exercising their independent professional, professional or commercial activity.
c) In the following, consumers and entrepreneurs are referred to as customers if the same conditions apply to them.
III) The business relationship between the seller and the customer triggered by an order is subject to the law of the Federal Republic of Germany, excluding the UN sales law.
IV) Place of performance and place of jurisdiction for merchants or entrepreneurs (within the meaning of Section II) b)) or for legal entities under public law or for special funds under public law is Offenbach am Main.
V) The contract language is exclusively German. The contract text is saved by the seller. However, the storage is only limited in time, so the customer has to ensure that it is printed out or saved separately.
VI) The seller does not recognize and contradicts deviating conditions or the customer’s own conditions, unless the seller has expressly agreed to their validity in writing .
§ 2 Subject of the contract and service
I) Subject matter of the contract
The subject of the contract is the sale or brokering of digital content that is not embodied (“stored”) on a data carrier. The details, in particular the essential features of this digital content, can be found in the item description and the additional information on the seller’s website.
II) Subject matter
The digital content mediated by the seller is (digital online) services for the customer’s appearance in social networks / media or streaming services or for search engine optimization (SEO) measures – hereinafter all referred to as ” social media account (s) ” – named Instagram, YouTube, Facebook, Twitter, Soundcloud, Spotify, Deezer, Tik Tok, Google Plus, Shazam, Flipagram, LinkedIn, Twitch, Pinterest, DailyMotion, vk.com, Telegram and Vimeo, all of which can be reached via the Internet.
Unless otherwise agreed in writing, the seller mediates subscribers, fans, friends, followers, members, live stream viewers and listeners – hereinafter referred to as ” fans ” – as well as likes, comments, views, Plays, video views, channel views, song views, shares, reposts, favorites, saves, impressions, reach, traffic, tweets, retweets, pins, repins, reflips, event confirmations and invitations, live stream Comments, comment likes, post likes, fan page likes, story calls, website traffic / website calls – hereinafter referred to as ” reactions ” – for the above-mentioned social media accounts.
All services relating to fans and reactions are services mediated by the seller and not a sale of fans and / or reactions.
III) Performance target
The purpose and aim of the services mentioned under II) is to increase the attractiveness of the customer’s social media accounts. The increased attractiveness should help the customer to achieve an organic growth in fans and reactions for his social media account. The services mediated by the seller enable a one-off and / or rapid increase, as well as a long-term steady increase in fans and reactions. The customer is aware that the seller cannot guarantee a growth in fans and reactions that will exceed the amount ordered, as this is influenced by many other factors.
IV) Origin of fans and reactions
a) The fans mediated by the seller are international profiles, unless otherwise agreed or ordered in writing. In individual cases, up to one hundred percent of the mediated fans and reaction-giving profiles can come from a single country and do not represent a cross-section of the world’s population. This applies to the nationality, gender and age of the mediated profiles. The seller cannot rule out that the mediated profiles include users who become inactive shortly after the mediation.
b) If the customer orders fans or reactions from a certain origin (country, region, special country mix), up to twenty percent of the fans and / or reactions ordered may come from a different origin than the one ordered . The mediated fans and reaction-giving profiles do not represent a cross-section of the population. This applies to nationality, gender and age of the mediated profiles. The seller cannot rule out that the mediated profiles include users who become inactive shortly after the mediation.
V) Transferability and sharing of fans and reactions
Ordered fans and reactions can not in other social media accounts of the customer or transferred to third parties. In addition, an order cannot be split up retrospectively – neither in terms of time, on various social media accounts, nor in any other way that deviates from the order.
§ 3 Requirements for the provision of services
I) Setting to “public” and without restrictions
a) The customer’s social media account must be set to “public”, otherwise it is not possible to provide the service (s) ordered. The public connection includes the profile, posts, photos, videos, likes, comments, groups and invitations of the customer’s social media account.
b) The customer must also correct other restrictions in his social media account before placing the order, otherwise orderly order processing is not possible. This specifically includes restricted access for users of certain age groups and nationalities, restricting or not allowing embedding functions for videos, and restricting the public visibility of likes and subscribers.
c) For the conditions for deliveries and warranties mentioned under §6 it is also essential that the customer sets his social media profile to “public” and maintains the setting “public” until the end of the brokerage or the end of a possibly granted guarantee period. Otherwise, orders cannot be placed, defects cannot be remedied and warranty claims cannot be implemented.
a) So that the seller can successfully convey the ordered service, the customer must provide the seller with the correct URL to the target page for the fans and / or reactions ordered. If the customer gives the seller a wrong URL, no refund will be made.
Put simply, a URL is the Internet address of the customer’s social media profile or post. Every social media profile and post has its own unique internet address. So that the seller can convey the ordered services to the correct target page, the seller needs this unique Internet address from the customer.
The seller recommends that the customer test the desired URL in a new window of his internet browser before each order. If the desired page opens there, it is the correct URL.
b) If the customer notifies the seller of several URLs when ordering, without further details and information on the division of the order, the seller is entitled to distribute the ordered service (s) at its own discretion. As a rule, the seller distributes these evenly over the specified URLs as best he can.
c) Has the customer ordered reactions for a contribution (picture, video, comment, “story”) and at
When the order is placed, the seller is only given an account or profile URL and is thus not informed of the contribution for which he would like the reactions, the seller is entitled to distribute the ordered service (s) at his own discretion. As a rule, the seller distributes the ordered reactions to the latest post or the latest posts.
III) Name of the social media account
The customer may not change the account or profile name for which the order is intended in the period between the order and the completion of the service placement . Because this also changes the URL of his social media account, which means that mediation is no longer possible. For technical reasons, a started transfer of fans and reactions can no longer be transferred to another URL.
A (partial) reimbursement is excluded in this case. Likewise, it cannot be guaranteed that defects according to § 6 IV) of these terms and conditions can be remedied – this applies in particular to the automatic subsequent delivery in the event of short delivery.
IV) Deactivate advertising accounts
If a social media account of the customer is connected to an advertising account (e.g. (Google) AdSense account) or paid advertising is switched on the customer’s social media account, then the customer should use the account or the advertisement for the period of order processing Deactivate the ordered service. This applies expressly to the customer’s social media accounts on the social media platform ” YouTube “. If the customer does not do this, the seller is not liable for any consequences or damage that may result for the customer or a third party.
V) order early for livestreams
Orders for live streams must be placed by the customer at least 24 hours before the start of the live stream. Otherwise the seller cannot guarantee that the services ordered will be mediated on time. The seller is therefore not liable for consequences and damage that may arise for the customer or a third party. In general, the seller reserves the right to refuse orders for live streams if he cannot guarantee a successful placement.
VI) Special agreements
a) If the customer and the seller have made a written agreement before the order , individual services can also be arranged.
b) Should the customer want to express special requests during the order, he can enter them in the field in which he enters the URL. It is important to leave at least one line behind the URL so that it is not falsified or changed. If special requests no longer fit in the input field due to a long URL, the customer can request special agreements for his order by e-mail to email@example.com .
c) The order confirmation does not yet represent acceptance of the special requests. Special requests are only accepted by the seller separately in the form of an email to the customer. Failure to respond to a special agreement requested by e-mail does not constitute automatic acceptance of these agreements; this applies in particular to entrepreneurs. Special agreements are only valid if the seller accepts them in writing.
§ 4 Order process and conclusion of the contract
I) Offer from the customer to the seller
The presentation of the brokered services in the seller’s internet shop ( www.likesandmore.de ) do not constitute legally binding contractual offers by the seller, but are only a non-binding invitation to the customer to order services. By ordering the desired service, the customer submits a binding offer to conclude a purchase contract.
II) Acceptance of the offer by the seller
a) The acceptance of the offer takes place neither through the automated order confirmation of the seller, nor through the payment of the customer, but through an acceptance of the offer in writing or in text form (e.g. e-mail) from the seller or through the execution of the ordered service (s ) within ten days after the order was placed. If the deadline expires without result, the offer is deemed to be rejected.
b) Furthermore, the seller expressly reserves the right to refuse individual orders or individual order items or offers from the customer if the customer, as described under Section 3 (V) of these terms and conditions, wishes special agreements or the social media account excluding the Service provided by the seller is no longer applicable (see Section 7 Section VII of these GTC).
c) The payment made by the customer for the rejected order will be reimbursed in full via the payment method that the customer selected when paying.
III) Order process that leads to the customer’s offer to the seller
When an order is received in our online shop, the following rules apply:
The customer submits a binding contract offer by successfully going through the ordering procedure provided in the seller’s online shop, which proceeds as follows:
1) Select and click on the desired service on the respective product page in the likesandmore.de online shop
2) Select the “amount” plus, if necessary, further service specifications and insert the URL to the social media page to which the fans and / or reactions are to be conveyed.
3) Confirmation of the product selection by clicking on “Add to shopping cart”.
4) If the customer then clicks on “View shopping cart”, the customer is shown an order overview for checking. By clicking on “Remove”, the customer can delete a previously selected service from the order. In the “Quantity” field, the customer can also specify the number of services required.
5) By clicking on “Pay with PayPal”, the customer is redirected – via SSL encryption – to the login page of the PayPal payment service in order to make the payment there.
6) After logging in to PayPal, the customer must confirm or change the address data stored in PayPal. In addition, the customer must choose which payment method he wants to use to pay via PayPal. At the bottom, the customer has the option to cancel the order process by clicking on “Cancel and return to S. Devic & M. Kalt LikesAndMore GbR.” clicks.
7) By clicking “Next”, the customer is taken to the “Review and complete order” page. The order overview is on this page. Here, the customer can read the General Terms and Conditions (GTC), the data protection declaration and the cancellation policy and must expressly confirm that he has read and accepted the GTC, data protection policy and cancellation policy by ticking the box.
8) By clicking on ” Order for a fee ” the customer places a binding order.
9) PayPal forwards the order and address data as well as the name (and possibly telephone number) of the customer to the seller via SSL encryption.
Before the binding submission of the order, the consumer can return to the website on which the customer’s information is recorded and correct or correct input errors by pressing the “Back” button in the Internet browser used by him after checking his details Cancel the order process by closing the Internet browser. It is also possible to cancel the order by clicking on “Continue shopping”.
We immediately confirm receipt of the order by an automatically generated email (confirmation of receipt).
IV) Storage of the data
a) Storage of the contract text for orders via the seller’s internet shop: We will send you the order data and our terms and conditions by email. The customer can also view the terms and conditions at any time at
b) With regard to the storage and transfer of the order data, Section 10 of these General Terms and Conditions and the data protection declaration (see point 5 to 7) of the seller apply.
V) legal capacity
a) If the customer has limited legal capacity as a minor within the meaning of §§ 106 ff. BGB, the customer confirms by completing the order process by clicking on “ Order for a fee ” that he has the consent of his legal guardians in accordance with § 107 ff. BGB.
b) It is not reasonable for the seller to request written consent from the legal guardian from every customer with limited legal capacity. The order is carried out with the confidence that the customer is acting as described above with the consent of the legal guardian.
c) If the legal guardians change their mind, the provisions on the right of withdrawal for consumers mentioned under § 8 in these terms and conditions apply.
d) If the customer has deceived the seller and there is no consent of the legal guardian, a refund is excluded. However, the seller always tries to find a fair and appropriate solution for all parties and asks legal guardians in such cases to contact customer services by email at info @ l ikesandmore.de .
VI) Own account or acting with the consent of a third party
a) By clicking on “ Order for a fee ” and “Pay now”, the customer confirms that the specified social media account is his profile or the specified social media contribution (photo, text, video) is his contribution acts and not from a third person. Should the customer order for someone else, this will only be done with the consent of the person concerned.
b) It is unreasonable for the seller to check the ownership structure of all orders for the URLs or social media accounts specified by the customer.
c) The seller is not liable for damage to third party social media accounts, especially not if the customer has not obtained consent.
VII) Contact by the seller
Upon completion of the ordering process by clicking on “Order for a fee ” , the customer confirms that the seller can contact the customer as part of the order processing – i.e. after the order – using the contact details provided by the customer . The seller does not contact the customer for advertising purposes unless the customer has expressly consented to this, e.g. in the form of a registration for the seller’s newsletter.
§ 5 prices and payment processing
The prices quoted include the statutory sales tax and other price components. The prices for the services mediated by the seller are shown on the respective product pages. There are no shipping costs.
II) hidden costs
a) If the customer notifies the seller of a link when ordering, the call of which incurs costs for the seller, the customer must bear these costs. The seller reserves the right to withhold the service ordered until these costs have been settled (see Section 5, Section V below).
b) There are no hidden costs on the part of the seller. All costs incurred are shown to the customer on the seller’s website before ordering.
III) Due date
The customer has to make the payment in advance immediately after ordering.
IV) Payment processing & means of payment
a) The payment processing is carried out by S. Devic & M. Kalt Handels GbR, which provides the customer with PayPal, credit card payment (via Stripe Inc.) and IMMEDIATE TRANSFER (Klarna AG via Stripe Inc.) as payment options. All other payment methods are excluded.
b) By agreeing to these terms and conditions, the customer expressly consents to S. Devic & M. Kalt Handels GbR to process payments for his order.
c) Note on fees: The seller does not charge any fees for payments.
Depending on which type of company account entrepreneurs have concluded with PayPal, PayPal fees may also be levied there for entrepreneurs. Depending on the conditions under which the customer purchased his credit card, fees may apply when paying by credit card via PayPal. These are exclusively the fees charged by the customer’s bank and / or PayPal.
V) right of retention
The seller has gem. § 273 BGB a right of retention of the service ordered by the customer as long as the customer has not paid in advance.
VI) Money back guarantee and refund
a) In the event that a referral to the customer has not started within ten days of the time of the order, the customer will receive a full refund of the purchase price. The reimbursement will be made using the same payment method that the customer has chosen for payment. Exceptions to this are cases in which the customer has given the seller the wrong URL to process the order or cases in which the customer deletes his social media account or posts for which he has ordered fans and / or reactions or cases in which the customer sets his social media account to “private” during the order processing or changes the name of his social media account during the order processing or cases in which the customer makes the necessary settings (see, inter alia, § 3 item I of these terms and conditions) in his social media profile does not take place if the seller has explicitly pointed this out on the product page or in cases in which the customer deletes fans and / or reactions during the mediation, which means that order processing is not possible.
b) Should delivery difficulties arise during the brokerage of the service and only a partial delivery should occur, the seller is ready to make an appropriate (free) subsequent delivery to the customer. By agreeing to these terms and conditions, the customer expressly agrees that the seller does not have to (partially) reimburse any money if the customer orders the same service from another provider before the seller’s mediation has not been completed, as in this case it is not understandable which provider did not deliver completely.
c) If the customer wishes to terminate the mediated service prematurely, the seller will then check to what extent a termination is still possible – the placement of smaller order quantities is usually quick. If it is no longer possible to cancel, the seller is not obliged to reimburse.
If the termination of the service is successful, the seller will send the customer a reasonable partial refund of the purchase price using the payment method that the customer selected when placing the order. At this point, however, the seller expressly points out that it is usually no longer possible to cancel the order.
d) There will be no automatic reimbursement. In order to receive a refund in the event of non-delivery or after an order has been canceled , the customer must ask the seller for a refund by e-mail to firstname.lastname@example.org . There is no need to fill out a reimbursement form.
§ 6 delivery and warranty
I) delivery time
Delivery takes place in accordance with the product-specific information on delivery times (including daily limits) on the website. Unless we have clearly stated otherwise in the product description or the customer has selected a special delivery time, the mediated service will be completed within ten working days at the latest.
II) different delivery times
Before completing the order, the customer has the option of choosing a different delivery time on the respective product pages. If there are additional costs for a different delivery time, these are advertised on the respective product page. The customer is informed of any additional costs before the order is completed.
The seller guarantees that there will be no loss of the ordered quantity within thirty days after the mediation has taken place. Different (longer) warranty periods can be found on the respective product pages. If there is a loss, the conditions specified in Section IV) below apply.
IV) Excess and short deliveries, reason for defects
a) As a rule, with each order, the seller mediates up to thirty percent more fans and / or reactions than was ordered, as fans and reactions may decline during or after the mediation. The additional delivery is intended to guarantee the customer the amount of fans and / or reactions ordered by him in the long term.
b) If within thirty days after the order has been processed or a longer warranty period agreed upon when the order is placed, the decrease is so great that the customer has fewer than the number of fans and / or reactions ordered, the seller will give the customer as many fans and / or deliver responses free of charge until the order quantity is reached again.
A loss of fans and / or reactions caused by the customer himself does not fall under this supplementary performance voluntarily offered by the seller. The self-inflicted loss of fans and / or reactions includes in particular the deletion of a social media account, the deletion of posts for which fans and / or reactions were provided and the deletion of fans and / or reactions by the customer.
Furthermore, there is no shortage of delivery to fans and / or reactions if the customer sets his social media account to “private” during the order processing or changes the name of his social media account during the order processing or if the customer makes the necessary settings in his social Media Profil does not do this unless the seller explicitly advises this on the product page.
If fans or reactions are lost due to updates from a social network operator, this is also excluded from the seller’s voluntary subsequent delivery guarantee. In this case, the seller is not obliged to deliver fans and reactions. The seller’s voluntary subsequent delivery guarantee does not apply to the loss of fans and / or reactions that were acquired by the customer from another supplier of fans and reactions.
The customer expressly agrees that the subsequent delivery or replenishment can take place automatically after the placement of the fans and that this subsequent delivery or “replenishment service” cannot be canceled during this time. This is only possible in exceptional cases and can take several days. The seller cannot guarantee that the subsequent delivery / replenishment service will be canceled.
c) The customer expressly agrees that the seller is not obliged to make a subsequent delivery if the customer orders the same service from another provider at the same time or as long as the seller has not completed the placement of the order, as in this case it is not understandable from which seller a loss of fans and / or reactions occurred.
d) If the ordered fans and / or reactions fall below the order quantity after the warranty period agreed upon in the order or after thirty days after the order has been processed, the customer has no right to a free subsequent delivery. However, the seller always endeavors to find a fair and appropriate solution for both parties and asks in such cases to contact customer services via email at email@example.com .
e) The customer is not entitled to an automatic subsequent delivery, as it is not reasonable for the seller to check all social media accounts of all customers on a daily basis. In cases of short deliveries or loss of order quantity, the customer must contact the seller by email at firstname.lastname@example.org .
f) Falling short of the delivery time or excess delivery are not grounds for defects.
V) proof of delivery
The proof of delivery takes the form of screenshots and / or printouts from the “tracking tools” (statistical analysis software for the respective social networks), which record the so-called counter reading of fans or reactions on the customer’s social media account or on their contribution pages . The screenshots are taken before and after the placement. By agreeing to these General Terms and Conditions, the customer expressly accepts these two verification methods (screenshots, tracking tool printouts). During and after the creation of the screenshots, a growth in fans and / or reactions that is based on measures bought by third parties or a natural increase cannot be taken into account. Furthermore, the seller has no control over whether other users in the customer’s social media account react in the form of (positive or negative) comments, personal messages or other reactions to the increase in fans and / or reactions after the order has been processed.
§ 7 liability and exclusion of services
I) The selection of the digital content or services to be conveyed is the sole responsibility of the customer. Further claims, in particular due to lost profit or consequential damage, are excluded.
II) As mentioned in §2 Paragraph III), the customer cannot be guaranteed a growth in fans and reactions that will exceed the amount ordered. The seller is therefore not liable for financial consequences or consequential damage that the customer could incur as a result of the lack of growth beyond the order quantity.
III) Furthermore, the seller is not liable for damage caused by too fast mediation of fans and reactions in the customer’s social media account or for other damage caused to the customer or a third party by ordering the mediated services of the seller.
IV) The seller is not liable for consequences resulting from the legal relationships between the customer and the fans or reactions as well as between the customer and the operators of the social networks / media. Furthermore, the seller is not liable for consequences that result from the legal relationship between the operators of the social networks / media and the customer.
V) In addition, the seller is not liable for other undesirable side effects of the service or for deletions or negative effects on search engine placements. The customer bears the risk and expressly accepts this by completing the order.
VI) The procurement of fans and / or reactions may not be ordered by the customer in order to obtain financial or monetary benefits of any kind as well as gifts. The services of the seller are not intended for fraud purposes or attempts at fraud, which is why he expressly distances himself from them at this point! By agreeing to these terms and conditions, the customer explicitly confirms that the customer does not use the acquisition of the mediation of fans and / or reactions to obtain financial or monetary benefits of any kind or gifts.
VII) As mentioned in § 3) Numbers II) and III), the seller is not liable for damage caused to the customer or a third party if the customer provides the seller with the wrong URL, provides other incorrect information when placing the order or his advertising Account (especially (Google) AdSense Account) not deactivated for the duration of the order placement. The same applies if the customer does not order early, as described in Section 3) No. IV).
VIII) The mediation of our services is excluded for the following content from the customer’s social media accounts / websites:
Everything that violates the law, illegal
Violent or repulsive content
Instructions for the construction of objects with which one endangers one’s own person or strangers in their health and / or life and limb
offensive content or bullying
Any form of extremism, especially fascism and racism
Pornographic content and other content that is subject to the age restriction FSK 18
political content, political parties, political events
Financial products of the so-called gray capital market that are not regulated by the state (including cryptocurrencies, crowdfunding, direct investments in projects or companies, etc.)
“Pyramid schemes”, Multi Level Marketing (MLM), Network Marketing
Sweepstakes, online voting, competitions
The mediation of our services for religious content takes place only after examination and consultation by / with us. We expressly reserve the right to refuse to provide services for other content not mentioned here.
Should the seller, despite the exclusion, due to errors in the order check or individual agreements with the customer, provide his services to the above-mentioned excluded content, he is not liable for consequential damage to the customer and third parties that arise from it.
IX) The services mediated by the seller can usually be purchased twenty-four hours a day. According to the current state of technology, data communication via the Internet cannot be guaranteed to be error-free and / or available at all times. The seller can therefore not guarantee the availability of his services and is also not liable for the constant and uninterrupted availability of the website and the services offered there as well as for other disruptions on the Internet.
X) The seller is not liable for consequences and damage to the customer or third parties if a customer with limited legal capacity has deceived the seller and acted without the consent of his or her legal guardian.
XI) If the seller’s liability is excluded or limited, this also applies to the personal liability of shareholders, managing directors, employees, vicarious agents and other representatives of the seller.
§ 8 right of withdrawal for consumers
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.
Right of withdrawal
The consumer has the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract is concluded.
In order to exercise his right of withdrawal, the consumer must inform us of his decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post or email). To this end, the consumer can write to the seller by email to email@example.com or by post to S. Devic & M. Kalt – LikesAndMore GbR, Lupinenweg 3, 63075 Offenbach.
The consumer can use the model withdrawal form for his withdrawal, but this is not mandatory. This can be found at www.likesandmore.de/widerruf .
To meet the withdrawal deadline, it is sufficient for the consumer to send the notification of exercising the right of withdrawal before the withdrawal period has expired.
Consequences of the withdrawal
If the consumer cancels this contract, the seller shall give the consumer all payments that the seller has received from the consumer, including delivery costs (with the exception of the additional costs that result from the fact that you use a different type of delivery than ours offered, cheapest standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which the notification of the cancellation of this contract was received by the seller. For this repayment, the seller uses the same means of payment that the consumer used in the original transaction, unless something else was expressly agreed with the consumer; In no case will the consumer be charged fees for this repayment.
Reasons for the premature expiry of your right of withdrawal
The services mediated by the seller are electronic services that begin within a short time after receipt of payment and cannot be reversed. Therefore, according to Section 356 (2) No. 2 BGB, Section 312f (3) BGB new version and Section 356 (5) BGB the following:
At the end of the ordering process, the consumer expressly agrees to the execution of the order before the cancellation period has expired. The consumer acknowledges that the right of withdrawal expires with the execution of the order, since the delivery of digital content is not on a physical data carrier. To meet the cancellation deadline, it is sufficient for the consumer to send the seller an email to firstname.lastname@example.org or post to S. Devic & M. Kalt GbR, LikesAndMore before the expiry of the cancellation period and before the order is executed , Lupinenweg 3, 63075 Offenbach.
— End of the statutory cancellation policy —
§ 9 Dispute Resolution
I) The European Commission provides a platform for out-of-court online dispute resolution (OS platform) in accordance with Article 14, Paragraph 1 of the ODR-VO, which can be accessed at www.ec.europa.eu/consumers/odr . S. Devic & M. Kalt – LikesAndMore GbR is neither obliged nor willing to take part in the dispute settlement procedure.
II) The law on alternative dispute resolution in consumer matters, however, requires that the seller nevertheless refers the consumer to a consumer arbitration board responsible for him:
Center for European Consumer Protection eV
The online arbitrator
§ 10 data protection
I) The seller saves the data provided by the user, but uses this data exclusively for purposes related to the order, e.g. to confirm the order and transmit the access data, invoicing and internal customer analyzes.
II) Personal data will of course be treated confidentially and will not be passed on to third parties, unless this is absolutely necessary for order and payment processing. The seller works with external intermediaries to fulfill the seller’s contractual obligations towards the consumer. As part of the order processing, the seller partially passes on the consumer’s order data to them.
This only affects the link to the publicly available profile on a social network specified by the consumer in the order as well as the information that is absolutely necessary for the execution of the order (depending on the order content, the desired number and type of subscribers, fans, followers, comments, likes , Plays and / or views). The legal basis for forwarding the data is Article 6 Paragraph 1 lit. b GDPR.
III) We expressly point out that the data mentioned under II) for order processing can be passed on to external agents and, if necessary, subcontractors in third countries outside the European Union or the European Economic Area (EEA).
IV) We pass on the consumer’s personal data collected by the seller as well as his payment data (including account / credit card information) as part of the payment processing to the commissioned credit institution or the payment service providers named under Section 3 (III), if this is necessary for the payment processing. The legal basis for forwarding the data is Article 6 Paragraph 1 lit. b GDPR.
V) The consumer expressly consents to the collection, processing and use of the data received in connection with the business relationship. The user has the right to information and the right to correct, block and delete his or her stored data.
§ 11 Legal information
On its website , the seller offers various services purchased from third parties for a contractually agreed fee. The seller expressly points out that he does not represent any of the social networks / media mentioned under § 2 number II) that are the subject of the services described in these terms and conditions and that he is not an affiliate of these social networks.
§ 12 final provisions
I) The order language is German or English.
II) The seller saves the text of the order and provides the customer with the order data, the data protection declaration and the general terms and conditions mentioned here, as well as the cancellation policy before ordering. The customer can also view the general terms and conditions at any time at .
III) The previous orders can be viewed after the customer login, provided a customer account has been registered.
IV) Should individual provisions of these general terms and conditions be ineffective or void in whole or in part or become wholly or partially ineffective or void as a result of a change in the legal situation or through supreme court rulings or in any other way or if these general terms and conditions contain gaps, the seller and the consumer agrees that the remaining provisions of this contract remain unaffected and valid.
In this case, the seller and the consumer undertake, taking into account the principle of good faith, to replace the ineffective provision with an effective provision that comes as close as possible to the meaning and purpose of the ineffective provision and from which it can be assumed that the seller and the consumer would have agreed upon them at the time of the consumer’s order if they had known or foreseen the ineffectiveness or invalidity. The same applies if these general terms and conditions should contain a loophole.
Terms and conditions as of June 11, 2020